Booking Guidelines:
- No bookings will be accepted within 2 (two) days of departure. We only accept online bookings.
- E-Tickets are currently available for internet bookings for most itineraries.
- If the passenger desires a paper ticket when an e-ticket is available there is an extra charge which varies by airline.

Fare Guarantees:
- Fares are not guaranteed until ticketing; we process all bookings before 3:00PM EST. Bookings received after this time or over the weekend will be processed the following business day. In the event of a credit card transaction being declined for any reason, we cannot issue the ticket until we receive a valid form of payment.
- Fares are subject to change at any time, without notice; unless the fare is ticketed, the price might change even within minutes or hours of your booking and we are not responsible for increases/drops in the fares. Your credit card will not be charged if the price changes without your authorization.
- If for any reason we cannot ticket the itinerary you booked at the same price we will not charge your credit card and we will contact you with alternatives.
- We may rebook certain itineraries due to routing problems or schedule changes. The new itinerary will be emailed to the passenger.

Changing Airports in your Itinerary:
Be aware that in order to get the lowest available fare the system could display options where you will need to switch airports. You can sometimes save big money by changing airports but keep in mind that airlines do NOT provide transportation. This cost will be at your expense and you will have to claim your luggage from one airport and re-check it in at the other airport. You will also need to allow for a minimum of 3 hours to change airport, barring there are no delays on your flights.

Children Policy
Children less than 2 years will sit in your lap. If you prefer seats for your children, select child's age 2 and up from the booking engine.

Discounts for infants and children:
Our child policy allows only two children (paying a child discount fare) per adult. If more than two children are traveling per adult, they will have to pay the total adult fare. Only 1 infant is permitted per adult. If more than 1 infant is traveling per adult you automatically pay child fares if the fare rule permits it; otherwise the second infant will pay the total adult fare.

Airline Schedules:
Airlines can change schedules at any time. Please confirm your outbound travel 3 days before departure. Please reconfirm you return travel 2 days before departure just in case of schedule change.

Payments:
- Your credit card statement may reflect more than one transaction, one from the airline and others from our suppliers, but always for the same total price.
- We accept the following credit cards: American Express, Visa, MasterCard, Discover and Diners Card
- If a debit/ check card is submitted by the client we are not responsible for any bank overdraft fees or any other charges that might be charged by your bank.
- Signed Credit Card Form with a copy of the credit card holder's Picture ID could be required for third party payments and international credit cards.
- We only accept credit cards issued in the US (Canadian and UK Credit Cards may be accepted subject to address verification approval).

Shipping & Delivery:
- The vast majority of itineraries can be e-ticketed. We therefore do not ship you any documents unless your air itinerary cannot be e-ticketed. If your air itinerary cannot be e-ticketed we ship the paper tickets and we will add the appropriate shipping charges to the cost of your trip.
- We charge $15 for FedEx two-day delivery, $30 for standard overnight delivery, $50 for Canada deliveries. Additional fees apply for Saturday, early morning delivery or other situations.
- Tickets will be delivered within 5 (five) business days of the reservation being completed with a valid form of payment.
- Payments received after 3:00 PM Eastern Time will not be processed until the following business day.
- We do not assume responsibility for any fault caused by the delivery company.
- If the shipping address provided at time of booking is not correct, client will be responsible for any delay and extra fees, these charges will be automatically processed in the same credit card provided at time of booking.

Changes, cancellations, and refunds:
- Tickets are NOT refundable and no changes are permitted to ORIGIN/STOPOVER OR DESTINATION POINTS.
- On rare occasions, SOME FARES DO NOT ALLOW ANY CHANGES UNDER NO CIRCUMSTANCES (not even with a penalty allowed by regular fares); on these rare occasions, should you choose to make any changes, you will lose the ticket;
- If changes are permitted, all flight cancellations should be made up to 48 hours before ticketed departure date; the value of unused tickets can be applied towards the purchase of a new ticket using the same airline if the passenger cancels the reservation at least 48 hours before the departure date; change fees plus fare differences will apply. Fees may differ by destination or airline; generally, penalties are $175.00 for Latin America and $250.00 - $300.00 for Europe and $250.00 Varig airlines. Tickets have no value after the flight departs.

Name Changes:
- Name changes are not permitted. Please verify the accuracy of all information before submitting a booking for ticketing. We are unable to absorb fees imposed by carriers for the reissue of tickets due to incorrect information or to correct spelling errors. It is the responsibility of the passenger to ensure the accuracy of information supplied. To avoid errors, it is suggested that the passengers' names and ages be matched and double-checked against the traveler's passport information at the time of booking.

Frequent Flyer/ Special Meal or Seating Requests Schedule Changes:
- Some fares will not accrue miles.
- Once booked and ticketed, it is the responsibility of the passenger to contact the airlines to give Frequent Flyer account information, request special meals, or to arrange seating. It is the responsibility of the passenger to confirm the times of the flights which have been booked at least 72 hours before their scheduled departure.

Travel Documents:
- It is the responsibility of the passenger to ensure all document requirements such as valid passports and entry visas are obtained for all destinations. We do not offer visa information. Please consult the respective consulate/embassy. Please note that depending upon country of citizenship, other requirements may also apply. It is the responsibility of the traveler to ensure that they have the correct travel documents. Please check the requirements with the Consulate or Embassy of all countries on your itinerary in this regard.
- US citizens traveling to Brazil will need a visa
- All Non-South African passport holders are required to have at least one, entirely blank (unstamped) visa page (i.e. one side of such a page not front and back thereof) in their passport, each time entry is sought into South Africa. These pages are in addition to the endorsement/amendment pages at the back of the passport. South African government regulations prohibit airlines from boarding passengers without the required blank visa page.

Baggage:
- Please be advised that some airlines do not have baggage agreement with other airlines. If there are two or more airlines on the same itinerary, then you may have to claim your luggage at the connecting airport from one airline and re-check it in the other. Please make sure to check the baggage allowance to avoid extra charges due to excess baggage.

NOT INCLUDED:
- Airport departure or entry taxes not included in ticket taxes. Passengers must pay in cash on location.
- Documentation: All travel documents are the responsibility of the passenger. A valid passport is required in most cases. U.S. citizens also need a visa when traveling to Brazil. Some vaccinations may be required.
- Additional expenses such as laundry, alcoholic beverages (except when included), excess baggage charges, baggage insurance, meals (except as indicated in itineraries) or items of a personal nature.
- Hotel bellmen and chambermaid service.
- Tips and gratuities of any kind.

Responsibility:
We act only as agents for the passenger in regards to air travel and assume no liability for injury, damage, loss, accident, delay or irregularity, which may be caused due to defect in any vehicle, acts of God, war, riots, or for any company or person involved in conveying the passenger or in carrying out arrangements of the itinerary. We cannot accept any responsibility for losses or additional expenses due to delay or changes in schedules or other causes such as strikes. All such losses will be the responsibility of the passenger. The right is reserved to make minor adjustments in the itinerary. We are not responsible for any lost or damaged luggage before, during or after the tour program. The issuance of tickets shall be deemed to be consent to the above conditions. The airline concerned is not to be held liable for any act, omission, or event during the time passenger are not on board their craft. The passenger's tickets when issued shall constitute the sole contract between the airlines and the purchaser and/or passenger. All rates published in any venue are based on exchange rates and tariffs and are subject to change. All taxes, surcharges and fees charges are subject to deletions, additions or changes without notice. These items are not under our control since changes in Government regulations and labor agreements cannot always be anticipated in advance .

(Terms and conditions are subject to change without notice)